We ship within 1-3 business days of when you place your order. A small percentage of items require a longer ship-out time and is noted on the individual products page. We ship via all major carriers, including UPS and FedEx. Unfortunately, customers are unable to specify the carrier of their choice.
On rare occasions we may face an unforeseen delay in shipping your order. We will notify you by email if we determine your order will not ship by the time frame stated on each item’s product page.
Once an order has shipped, a Shipping Confirmation e-mail is sent to you with the name of the carrier and the tracking number, which you may use to track your order via the carrier’s tracking site.
Orders shipped outside of the contiguous USA (Alaska, Hawaii, US territories and Canada) require special handling and are subject to additional fees. Call 877-752-5463 for assistance when ordering outside of the contiguous US.
In case of a return, our actual original shipping costs will be deducted from the refund to your account.